Thank you for shopping with Lonzexy. We aim to provide a reliable and smooth delivery experience for all customers. Below you’ll find our full shipping policy.
🕐 Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your confirmation email.
🚚 Shipping Carriers & Methods
We ship using trusted international logistics providers including 4PX, YunExpress, and China Post, depending on your location and selected shipping speed.
🌍 Estimated Delivery Time
Our typical delivery timeframe is 10–15 business days from the date of shipment. Delivery time may vary based on destination country, customs delays, or holiday seasons.
🔍 Order Tracking
Once your order ships, you will receive an email with a tracking number and link. You can use it to monitor your shipment status anytime.
💡 Notes
- Please double-check your shipping address before placing an order.
- We are not responsible for delays caused by customs clearance or force majeure.
- If you have not received your order within 20 business days, please contact us at lonezeye@gmail.com